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Effective Date: June 2025
Welcome to Palm & Wave! By using our website and services, you agree to the following terms and conditions. Please read them carefully.
Who We Are: Palm & Wave is a marketing and media agency based in St. Petersburg, FL, offering digital services such as web design, SEO, paid advertising, content creation, and social media management.
Use of Our Website: By accessing our website, you agree to: Use it for lawful purposes onlyNot attempt to gain unauthorized access to our systemsNot copy, reproduce, or misuse any content, designs, or materials on the siteWe reserve the right to restrict access or terminate use of our website for violations of these terms.
Service Terms: When you engage Palm & Wave for services: A formal agreement or proposal will outline the scope, timeline, and payment termsProject timelines are estimates and may shift due to feedback cycles or unforeseen delays You agree to provide timely access to materials, approvals, and relevant information needed to complete the work
Payments Invoices: are due per the agreed terms (typically Net 7 or Net 14 unless stated otherwise) Late payments may incur a fee or result in paused service deliveryPayments are non-refundable once work has been initiated, unless otherwise agreed
Intellectual Property: Unless otherwise agreed: All content, visuals, and code we create for you is yours upon full paymentPalm & Wave retains the right to showcase work in our portfolio or marketing materials (unless you request otherwise)
Third-Party Tools: Our services may involve integrations with platforms like Meta (Facebook), Google Ads, Webflow, or others. You are responsible for adhering to those platforms’ terms of use and providing us appropriate access.
Confidentiality: We respect your confidentiality and will not share proprietary business information without your consent. Likewise, you agree not to share confidential elements of our proposals or strategies without permission.
Limitation of Liability: Palm & Wave is not liable for: Loss of revenue, business interruption, or data loss Any indirect or consequential damages related to our services Platform outages or issues outside of our control (e.g. Meta, Google, Webflow downtime)
Termination Either: party may terminate services with written notice. Any work completed up to that point will be invoiced and must be paid in full.
Governing Law: These Terms shall be governed by the laws of the State of Florida. Any disputes will be handled in the appropriate courts located in Pinellas County, Florida.
Contact Us: For questions or concerns regarding these Terms, reach out [HERE]